Retail Advisors

We’re not only changing the way our branches look, we’re also changing the way you’ll work in them. From the moment a customer walks in, you’ll be on hand to help them of with their everyday banking needs.

We want to bring you closer to the customers, so you’ll be spending the majority of your time in the Banking Hall, not behind a desk. Technology, such as the tablets that we have in every branch will help you to perform tasks quickly and accurately. We also want you to share your enthusiasm for all things digital with customers and advise them on how our apps and online services can make their lives easier.

We’ll equip you with the knowledge to do a whole range of banking essentials, from everyday transactions to opening new savings accounts. You’ll be passionate about every single customer in your community, and this interaction with people will be something you already thrive on.

Community Banker

As a Community Banker, your great people skills will enable you to address our customers’ needs and solve their problems. Although previous experience in the banking sector is useful, we’re more interested in working with people who strive to provide excellent service and have a thirst for learning new things. Putting the customer first will be your main priority, but you’ll also be adept at working in the community banking team and supporting your colleagues.

We’re also focusing on the community outside our branches, fundraising for local charities and providing Life Skills training sessions in schools. To make it easy for you to get involved, we offer a two-day paid volunteering allowance.

As we aim to become the UK’s go-to bank there’ll be improvements along the way, so an ability to adapt well to change is essential. It’s also important that you’re flexible enough to work at weekends and evenings if required.

What you’ll get from us is a competitive salary, excellent benefits and a first-rate training and development programme. We’ll help you make the most of the varied career opportunities on offer here at Barclays. All we require from you is your initiative and determination.

Our latest community banker roles in your area can be found using the job search tool. Or find out more about our apprenticeship programme.

News feed


5 ways our retail branches are changing
By Barclays

As the way people bank changes, our branches and colleagues need to change too. Not only are Barclays changing the way that high street banking is taking place and offering some of the most innovative products and services on the market, we are also supporting our staff to become community bankers, replacing the old cashier roles and offering more in-depth training and development opportunities. Read the full article


Barclays online customers set to double by 2015
By Barclays

The digital revolution shows no sign of stopping, and there will be plenty more innovations and time saving facilities that Barclays is set to introduce on top of our current initiatives. And this means more opportunities than ever for digital team members to join Barclays. Read the full article

What we're tweeting